OnPage Support

FAQs

• Page:
  What happens if my Smartphone is on, but the OnPage App is turned off? (Support - External)

  • smartphone
  • app
  • off
  • faq
• Page:
  What happens if my iPhone battery dies, I’m out of coverage, or the phone is turned off? (Support - External)

  • iphone
  • faq
  • power
  • battery
• Page:
  Is there an audit trail of the messages and their receipts? (Support - External)

  • onpage
  • faq
  • silver
  • gold
  • enterprise
  • autit
• Page:
  Will the sender get status notifications for messages sent via OnPage telephone service (855-2-OnPage)? (Support - External)

  • read
  • receipt
  • status
  • onpage
  • faq
• Page:
  Can I reply to OnPage messages I receive? (Support - External)

  • faq
  • reply
  • onpage
  • message
• Page:
  How do I start receiving OnPage Priority messages on my Smartphone? (Support - External)

  • faq
  • setup
  • startup
  • receive
  • messages
• Page:
  How to Use OnPage (Support - External)

  • faq
  • startup
  • begin
  • onpage
  • onpageid
  • usage
  • setup
• Page:
  Global Access Numbers (Support - External)

  • onpageid
  • global
  • access
  • phone
  • number
  • how
  • page
  • kb-how-to-article
  • faq
• Page:
  I am a new user, how do I get an OnPage ID? (Support - External)

  • faq
  • iphone
  • android
  • onpageid
  • kb-how-to-article
• Page:
  Forgot the Password for your OnPageID (Support - External)

  • forgot
  • password
  • onpageid
  • kb-troubleshooting-article
  • faq
• Page:
  How to Reinstall OnPage (iPhone) (Support - External)

  • reinstall
  • iphone
  • kb-how-to-article
  • faq
• Page:
  Not getting pages on Android device when device is on but not being used. (Support - External)

  • android
  • doze
  • kb-troubleshooting-article
  • faq

iPhone Issues

• Page:
  No alert sound on the iPhone (Support - External)

  • iwatch
  • iphone
  • no-sound
  • push
  • alerts
  • notifications
  • dnd
  • silent
• Page:
  Using an iPhone, Logged into wifi and I am getting a message in OnPage that I have no connectivity. What's going on? (Support - External)

  • iphone
  • connectivity
  • no
  • wifi
  • internet
• Page:
  No push notifications after using iCloud backup to sync to my new iphone (Support - External)

  • icloud
  • iphone
  • push
  • notifications
• Page:
  Instructions to uninstall and reinstall OnPage application on the Iphone. (Support - External)

  • onpage
  • uninstall
  • install
  • iphone
• Page:
  How to change OnPage alert tones in Androids and Iphones. (Support - External)

  • ringtone
  • tones
  • android
  • iphone
  • onpage
• Page:
  How do I override the silent switch on the iPhone so I can get my pages? (Support - External)

  • mute
  • silent
  • switch
  • ringtone
  • override
  • iphone
• Page:
  If I have my Smartphone on Silent, will I still hear the OnPage alert? (Support - External)

  • mute
  • smartphone
  • android
  • iphone
  • blackberry
• Page:
  What happens if I get a new Smartphone? (Support - External)

  • smartphone
  • android
  • iphone
  • blackberry
  • new
• Page:
  What happens if my iPhone battery dies, I’m out of coverage, or the phone is turned off? (Support - External)

  • iphone
  • faq
  • power
  • battery
• Page:
  On which Smartphones does OnPage work? (Support - External)

  • smartphone
  • iphone
  • android
  • blackberry
• Page:
  Is it safe to use my Smartphone while I am in the hospital? (Support - External)

  • smartphone
  • iphone
  • android
  • blackberry
  • hospital
• Page:
  I am a new user, how do I get an OnPage ID? (Support - External)

  • faq
  • iphone
  • android
  • onpageid
  • kb-how-to-article
• Page:
  I clicked on TELL in the OnPage iPhone/iPad application and I get an error ‘device cannot send emails.’ (Support - External)

  • error
  • cannot
  • tell
  • emails
  • device
  • iphone
  • ipad
  • send
  • ios
• Page:
  When logging into my OnPage application, it has a strong password message in the password field. (Support - External)

  • ios
  • login
  • field
  • onpage
  • app
  • strong
  • password
  • error
  • iphone
• Page:
  Showing “Sent” in the OnPage Web Console but not received by the device. (iPhone only) (Support - External)

  • sent
  • page
  • not
  • received
  • iphone
  • kb-troubleshooting-article

Android Issues

• Page:
  How to synce contacts on the Android OnPage application ?. (Support - External)

  • contacts
  • sync
  • android
• Page:
  OnPage app not recieving push notifications until app is open or pull dwon from home screen (Support - External)

  • open
  • push
  • notifications
  • receiving
  • android
• Page:
  How to change poller settings on Android phones (Support - External)

  • android
  • poller
  • backup
  • message
  • get
• Page:
  How to change OnPage alert tones in Androids and Iphones. (Support - External)

  • ringtone
  • tones
  • android
  • iphone
  • onpage
• Page:
  Not getting OnPage alerts on my Huawei Android phone? (Support - External)

  • p20
  • push
  • huawei
  • android
• Page:
  If I have my Smartphone on Silent, will I still hear the OnPage alert? (Support - External)

  • mute
  • smartphone
  • android
  • iphone
  • blackberry
• Page:
  What happens if I get a new Smartphone? (Support - External)

  • smartphone
  • android
  • iphone
  • blackberry
  • new
• Page:
  On which Smartphones does OnPage work? (Support - External)

  • smartphone
  • iphone
  • android
  • blackberry
• Page:
  Is it safe to use my Smartphone while I am in the hospital? (Support - External)

  • smartphone
  • iphone
  • android
  • blackberry
  • hospital
• Page:
  I am a new user, how do I get an OnPage ID? (Support - External)

  • faq
  • iphone
  • android
  • onpageid
  • kb-how-to-article
• Page:
  How to forward messages in the OnPage Android app (Support - External)

  • android
  • forward
• Page:
  Android device experiencing a delay in the deliverance of pages (Support - External)

  • permissions
  • android
  • delay
• Page:
  Not receiving alerts at all (Support - External)

  • missing
  • alert
  • iphone
  • android
  • kb-troubleshooting-article
• Page:
  How to give OnPage app access to different notifications on an android device (Support - External)

  • notifications
  • android
  • access
  • kb-how-to-article
• Page:
  Downloading Onpage app but the app keeps crashing on the android phone (Support - External)

  • android
  • crashing
  • app
  • download
  • kb-how-to-article