Leaving a voicemail on a dedicated line without pressing the pound (#) key to save.

The process for leaving a voicemail on a dedicated line is to call into the dedicated line and follow the prompts. The prompt will ask you to hit the pound (#) key after you have recorded your voicemail to save the voicemail. If the pound (#) key is not hit the system interprets the hang up as the pound (#) key but will only leave the caller ID number as a call back number.