What is Two-Factor Authentication?

The feature is called ‘Two – factor authentication’.  With the recent security breaches, we have implemented this feature to protect our customers and OnPage data assets from possible compromise. Enterprise Administrators/Operators will need to authenticate their login emails by obtaining and entering a security verification code sent to their email to successfully and secure access to the OnPage management console.

How it works:

1. Access the OnPage management console https://nps.onpage.com/onpageDashboard/

2. Type in your email address and password and click Login

3. You will be prompted with a message to identify and authenticate your identity. The message tells you to retrieve a security verification code sent to your login email address.

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4. If you did not receive the email, you can ask to resend the email by clicking on “resend verification email.”

5. If you need to log in using a different account, click on “use different account”

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6. Check your email and retrieve the security verification code

7. Enter the verification code and click Verify

8. The verification code expires in 10 minutes if not used from the moment it was sent. If you try to use an expired code, you will be prompted with the message below. You will need to resend a new verification email.

9. System Administrators can manage the frequency of two – factor authentication

• Login to the OnPage management console

• Click on the Administration tab

• Click on Settings

• Next to Two – factor authentication, select to ask for users to authenticate their login accounts on each login, every 8 hours or once per day.