{"xsrfToken":"8c8b45d1188eaac006c580cbba8f6968235994ec_lout","branding":{"id":"4","key":"ohd","name":"OnPage Support","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#000b2e","headerLinkHoverBGColor":"#000b2e","headerBadgeColor":"#000b2e"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3ad43426-c4d4-4079-b18a-71f7c37b412d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyZGE0NWY2My1kNzBkLTQ4ZGUtOGVhNS0wMDc2MmVjZGYxOGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNhZDQzNDI2LWM0ZDQtNDA3OS1iMThhLTcxZjdjMzdiNDEyZCI6WyJyZWFkIl19LCJleHAiOjE3MzIxODQ4NzcsIm5iZiI6MTczMjE4NDI3N30.SZGyBvARY6KEA5AWvIval36SRh67mvouL1W7fTQzN0M&client=2da45f63-d70d-48de-8ea5-00762ecdf18f&mode=fit","logoId":"3ad43426-c4d4-4079-b18a-71f7c37b412d","isLogoAvailable":true,"helpCenterTitle":"Welcome to the OnPage Help Center","sharedPortalName":"OnPage Help Center","userInitialAnnouncementHeader":"OnPage Scheduled System Maintenance is complete.","userInitialAnnouncementMessageWiki":"<p>OnPage scheduled system maintenance for August 5th, from 7 a.m. to 9 a.m. EST is complete. All systems are functioning.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the OnPage Help Center","sharedPortalName":"OnPage Help Center","announcementHeader":"OnPage Scheduled System Maintenance is complete.","announcementMessage":"OnPage scheduled system maintenance for August 5th, from 7 a.m. to 9 a.m. EST is complete. All systems are functioning.","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/441b6cb1-aa8c-410b-bca7-f9ab9a84df7d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyZGE0NWY2My1kNzBkLTQ4ZGUtOGVhNS0wMDc2MmVjZGYxOGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ0MWI2Y2IxLWFhOGMtNDEwYi1iY2E3LWY5YWI5YTg0ZGY3ZCI6WyJyZWFkIl19LCJleHAiOjE3MzIxODQ4NzcsIm5iZiI6MTczMjE4NDI3N30.eHttFAjOeHE3IFi8e4jpsmfQjyvImoVrrWvKBOT94X0&client=2da45f63-d70d-48de-8ea5-00762ecdf18f&height=300&mode=fit","bannerMediaApiFileId":"441b6cb1-aa8c-410b-bca7-f9ab9a84df7d","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"4","key":"ohd","projectId":11705,"serviceDeskId":4,"name":"OnPage Support","description":"<p>Welcome! You can raise an OnPage Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":true,"reqTypes":[{"id":"47","name":"Billing and Subscriptions ","descriptionHtml":"","callToAction":"Billing and Subscriptions ","introHtml":"<p>Need to change any billing or financial information and questions or concerns regarding subscriptions.</p>","icon":11818,"iconUrl":"https://onsetinc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11818","groups":[12],"key":""},{"id":"48","name":"Feature request","descriptionHtml":"","callToAction":"Feature request","introHtml":"<p>Help us improve OnPage, submit a request for features you would like to see</p>","icon":11812,"iconUrl":"https://onsetinc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11812","groups":[12],"key":""},{"id":"43","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11800,"iconUrl":"https://onsetinc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11800","groups":[12],"key":""},{"id":"42","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":11825,"iconUrl":"https://onsetinc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11825","groups":[12],"key":""},{"id":"40","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11806,"iconUrl":"https://onsetinc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11806","groups":[12],"key":""}],"reqGroups":[{"id":12,"name":"General"}],"orderMapping":{"12":[40,42,48,47,43]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"8ea94a44-7ef6-394d-b8b6-78ee25c4353e","appLinkName":"System Confluence","appLinkUrl":"https://onsetinc.atlassian.net/wiki","spaceKey":"SE","spaceName":"Support - External","spaceUrl":"https://onsetinc.atlassian.net/wiki/spaces/SE","isServer":false},"labels":[],"projectKey":"OHD","serviceDeskId":4,"kbLinkDomainURLs":["https://onsetinc.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"OHD","userLanguageHeader":"OnPage system maintenance","userLanguageMessageWiki":"<p>OnPage has scheduled system maintenance for August 5th, from 7 a.m. to 9 a.m. EST. Please be advised that the OnPage system will be intermittently unavailable during this time.</p>","defaultLanguageHeader":"OnPage system maintenance","defaultLanguageMessage":"OnPage has scheduled system maintenance for August 5th, from 7 a.m. to 9 a.m. EST. Please be advised that the OnPage system will be intermittently unavailable during this time.","defaultLanguageDisplayName":"English (UK)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyZGE0NWY2My1kNzBkLTQ4ZGUtOGVhNS0wMDc2MmVjZGYxOGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTcwNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MzIxODU0NzcsIm5iZiI6MTczMjE4NDI3N30.VYpOkBwL-L3H27lmGgqzPD8Kl8m05rA_2ZN4aObv-SY","targetCollection":"upload-project-11705","endpointUrl":"https://api.media.atlassian.com","clientId":"2da45f63-d70d-48de-8ea5-00762ecdf18f","tokenDurationInMins":20}},"reqCreate":{"id":48,"projectId":11705,"form":{"name":"Feature request","descriptionHtml":"","callToAction":"Feature request","intro":"<p>Help us improve OnPage, submit a request for features you would like to see</p>","instructions":"","icon":11812,"iconUrl":"https://onsetinc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11812","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/48","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/48","calendarParams":{"firstDay":0,"date":"2024-11-21T05:17:57-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyZGE0NWY2My1kNzBkLTQ4ZGUtOGVhNS0wMDc2MmVjZGYxOGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTcwNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MzIxODU0NzcsIm5iZiI6MTczMjE4NDI3N30.VYpOkBwL-L3H27lmGgqzPD8Kl8m05rA_2ZN4aObv-SY","targetCollection":"upload-project-11705","endpointUrl":"https://api.media.atlassian.com","clientId":"2da45f63-d70d-48de-8ea5-00762ecdf18f","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}